Member Policies

Initiation Fees

The initiation fee is $50 for individuals, $75 for household couples and $100 for families of 3 or more. If a member cancels and rejoins, another initiation fee will apply at that time.

Suspension Policy

Thrive Wellness offers membership suspensions for a $10 per month administrative fee. There will a complimentary one-month suspension per calendar year offered to accommodate vacations, medical or personal needs. There is a minimum suspension length of one month. Suspensions are not available for the Thrive Weight Management program.

Cancellation Policy

Although we hope that you will always want to Thrive, we understand that sometimes things change in life and you may need to cancel your membership. We require all cancellation requests to be in writing. You can stop by and sign a cancellation request form, mail a written request, complete the form on the "contact us" tab, email to service@ThriveGP.com, or fax a request to 541-476-1685. While we do our best to accommodate your individual needs, please understand that no phone calls or verbal requests will be accepted to cancel a membership. We are happy to acknowledge receipt of your cancellation request via email, fax, phone or in writing. Cancellations must be received 7 days prior to your next payment date for your autopay to be stopped. Requests received with less than 7-days notice will apply at the end of the following billing month.

Lost and Found

Lost and found items will be held for two weeks and if not claimed by the end of that period will be discarded or donated to an appropriate charity.

WIFI

Thrive Wellness offers free WIFI for members while onsite. Please ask the trainer on duty for the password to login.

Guest Fees

Guests may use the Thrive Wellness facility for a fee of $8 per day.

We offer out-of-town visitors and non-local guests of Thrive members a 10% discount for 4 or more guest passes. Guest passes allow visitors use of all of the facilities or participation in classes that are included in the Thrive Membership. Guest passes include general assistance but do not include training by personal trainers on the monthly workout program. Of course, we're happy to answer questions and make sure our guests are exercising safely. Thrive members (only) may purchase a package of 10 guest visits for $60 to use for their non-local guests and family members. Don't skip your workouts because you have company...bring 'em along so they can Thrive, too!

Your Account Information

Members can login to their account information, payment history, appointment schedule and more. CLICK HERE to go to the WellnessLiving site and follow the prompts to register to access your personal information. Don't hesitate to give us a call or email us if you need help or have any questions.

Safety policy

Our aim at Thrive Wellness is to provide a safe and healthy environment for all of our members at all times. Therefore, we have established a policy concerning the potential impairment by any legal or illegal substances by any member or guest using the facility. These include, but are not limited to, prescription medication, over-the-counter medications, alcohol, marijuana, or any other legal or illegal substance.

If a staff member suspects a member to be impaired via any means of legal or illegal substance(s), the member will be asked to leave. Unwillingness to comply or multiple offenses may result in revocation of membership. Our staff maintains the right to use their judgment in these instances. Anyone asked to leave under suspicion of impairment is welcome back as early as the next day.